DELIVERY
DO YOU PROVIDE DELIVERY SERVICES?
Yes, we provide deliveries all around Malta - €4.00, and Gozo - €6.00 (Please note that deliveries to Gozo may take longer than 7 days as deliveries are made every Tuesday). Free deliveries on orders over €40.00. For same day or scheduled deliveries, you can find us on WOLT!
WHEN WILL I RECEIVE MY ORDER?
You'll be receiving your order within 2-11 business days.
Deliveries take place Monday to Friday between 7:30am-12:00pm. We will contact you prior to deliver your order. If no one is available at the scheduled time and date at delivery address provided by you, and you wish to reschedule, a charge will apply for the second delivery attempt.
*Kindly allow a few extra days for delivery during peak sales or promotional periods.*
DO YOU PROVIDE SAME DAY DELIVERY?
We do not currently offer same-day delivery through our website. However, you can order products via Wolt for same-day or scheduled delivery, depending on your location and availability. Please note that all delivery fees are set and managed by Wolt, and we are not responsible for these charges. You can shop via Wolt by clicking HERE
CAN I CHOOSE TO PICK UP MY ORDER?
Yes, you can choose the pick up option during checkout. Pick up location is Wicks & Locks, Triq it-Tabib Nikol Zammit, Siggiewi. You'll be notified by e-mail when your order is ready for collection (check Spam folders). Then, you can pick up your order during our shop opening hours. Please provide your order number when picking up your order (this can be found on your order confirmation e-mail). Orders left unclaimed for 30 days will be automatically canceled, and a refund will be issued. Please note that if we cancel an order which includes a limited or seasonal collection item, a refund will not be issued for that specific item.